Work for Vail Resorts

Store Manager, The North Face - Vail Village

Vail Resorts

Vail, CO, US

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.




Store Manager, Level I: Full-Time, Year Round

Vail Resorts Retail (VRR)

Vail, CO


The role of the Store Manager is to manage the sales, rentals, staff, and operational and merchandising functions of the store to attain maximum profitability, productivity, and a world - class guest experience.


Responsibilities include (but are not limited to):


  • Generate sales, and demonstrate and maintain a professional standard of guest service
  • Evaluate sales trends and create methods for sales growth
  • Manage inventory control and meet or exceed inventory goals
  • Role model and administer company policies and guidelines
  • Recruit, hire, train, coach, and maintain a quality core staff
  • Enforce company cash handling policies and procedures, and other loss prevention policies
  • Provide training resources in POS, product knowledge, guest service, resort information, and sales
  • Conduct performance appraisals for and coach development of staff on a regular basis
  • Maintain all company paperwork according to policies and standards
  • Communicate ideas or issues with the Regional Manager
  • Manage operational budget
  • Remain current on new industry products and trends, and demonstrate knowledge of products
  • Be energetic, motivated, and possess the ability to multi-task




  • Minimum of 2 years management experience - required
  • Minimum of 2 years retail experience - required
  • Snowsports industry knowledge - required
  • High school diploma or equivalent - required
  • Proficient in Microsoft Office applications - required
  • English fluency - required
  • Excellent communications skills both written and verbal
  • Self-motivated with the ability to multi-task
  • Familiarity with rental and retail POS systems - preferred


Vail Resorts Retail operates over 200 year-round and seasonal stores under 40 + retail brand names specializing in ski, bike, golf and fly fishing products and gear.


As a Vail Resorts employee you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world’s most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential.


Some of the benefits include:


  • Free ski and snowboard pass to Vail Resorts' world-class resorts

  • Employee Assistance Program (EAP)

  • Excellent training and professional development
  • 401k Saving Plan
  • Health Benefits including; Vision and Dental
  • Auto, Home, Pet Insurance

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 126530

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Position Type:

Full Time

Remote ok?



15 days ago

Vail Resorts

Experience of a Lifetime