Work for Vail Resorts

Ski Tuning Technician - Any Mountain - Full Time and Part Time

Vail Resorts

Tahoe City, CA, US

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Service Technicians are responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets.


Responsibilities include (but are not limited to):


  • Acknowledge customers quickly and courteously
  • Determine customer equipment needs
  • Complete accurate work order paperwork and prioritize work orders in an expedient manner
  • Serve as a knowledgeable resource to customers
  • Demonstrate a professional standard of customer service
  • Remain current on industry products and trends, and demonstrate knowledge of products
  • Protect company assets through loss prevention techniques
  • Service and repair customer merchandise according to established guidelines
  • Adhere to safety procedures regarding use of tools and equipment
  • Ensure pricing is accurate and current including any and all promotions




  • 1 year service technician experience - preferred
  • Ski and/or snowboard tuning experience - preferred
  • Maintain a working knowledge of products and trends within the ski and snowboard industry
  • Previous retail sales and customer service experience - required
  • Strong customer service skills
  • Strong understanding on snowboard industry
  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
  • Commitment to exceptional customer service
  • Basic computer skills - required
  • Ability to work a flexible schedule; including nights, holidays and weekends - required

With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.”

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 126517

Apply Now





Position Type:


Remote ok?



18 days ago

Vail Resorts

Experience of a Lifetime