Shuttle Reservation Agent - Winter Seasonal - Colorado Mountain Express

Vail Resorts

Lake Edward

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Start the road to your Experience of a Lifetime with us!  This is a great position for someone interested in jump starting a career in Vail Resorts!

Colorado Mountain Express is the premier transportation operator in the state of Colorado, providing professional and reliable transportation service to mountain resort locations of Vail, Beaver Creek, Breckenridge, Keystone, Copper Mountain, Aspen and SnowmassCME's service offerings include Door-to-Door and Point-to-Point airport transportation service from Denver International Airport (DEN), Eagle County Regional Airport (EGE) and Aspen Pitkin County Airport (ASE),  CME has one of the largest fleets in Colorado - 250 15-passenger shared ride shuttle vans, 50 luxury SUV's and 29 beautiful 11-passenger Mercedes Benz Sprinter vehicles.

Colorado Mountain Express is seeking an energetic, flexible, member to join our team as a Reservations Agent.

Reservation Agent is responsible for interaction with CME guest(s) via phone and booking accurate reservations using CME reservation system.

Responsibilities Include (but are not limited to):

  • Answer telephone calls routed to your position in a polite, professional and timely manner
  • Accurately input and book reservations for CME Shuttle, Private and Charter guest transportation into our reservation system
  • Understand CME Products and Services and have ability to offer guests various options
  • Provide a level of service that exceeds our guest’s expectations
  • Interface with Group Sales Representatives
  • Comply with all company policies and procedures
  • Communicate company information in a clear and concise manner
  • Other duties as assigned

Position Requirements:

 Position requires exceptional guest service skills, positive attitude and willingness to listen and interpret guests expectations. Top candidate will be self-motivated, have patience with our guests, and be flexible in an ever-changing environment.

Get away from a desk job, or take a break before you head to the city to look for a "real job." Colorado's ski areas offer some of the greatest outdoor activities in the world. Spend the summer or winter working for a fun company in Colorado's Rocky Mountains!   We offer a variety of schedules due to our 24 hour operations during the winter season. If you enjoy an ever changing work environment where no day is the same, we are the company for you. Colorado Mountain Express is the most experienced resort transportation provider in the state of Colorado. We offer the opportunity to meet interesting people from around the world and a work schedule tailored to your passions. You can also take advantage of being part of the Vail Resorts family with employee perks, such as a free ski pass to our world class resorts, discounted lodging and more. Learn more about Colorado Mountain Express

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law






Position Type:


Remote ok?



over 1 year ago

Vail Resorts