Work for Vail Resorts
Service Technician - Kirkwood Mountain Sports Village Retail / Rental - Full Time and Part Time
Kirkwood, CA, US
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Job Summary: Service Technicians are responsible for performing quality tunes and repairs to customers’ equipment. Full Time and Part Time available.
Job responsibilities include (but are not limited to):
- Determine customer equipment needs
- Complete accurate work order paperwork and prioritize work orders in an expedient manner
- Serve as a knowledgeable resource to customers
- Demonstrate a professional standard of customer service
- Remain current on industry products and trends, and demonstrate knowledge of products
- Protect company assets through loss prevention techniques
- Service and repair customer merchandise according to established guidelines
- Adhere to safety procedures regarding use of tools and equipment
- Ensure pricing is accurate and current including any and all promotions
- 1 year service technician experience - preferred
- Ski and/or snowboard tuning experience - preferred
- Maintain a working knowledge of products and trends within the ski and snowboard industry
- Previous retail sales and customer service experience - required
- Strong customer service skills
- Basic computer skills with the ability to learn the register
As a Vail Resorts employee you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world’s most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential.
Some of the benefits include:
- Free Epic ski and snowboard pass to our world-class resorts
- Retail discounts at our stores
- Employee Assistance Program (EAP)
- Excellent training and professional development
Kirkwood is for those that embrace the big mountain lifestyle and are as passionate about skiing and riding as they are about creating amazing experiences for our guests. Magical, raw, expansive and remote…Kirkwood is the stuff of legend. We’re famous for legendary snowfall, challenging inbounds terrain, backcountry guided tours and premier avalanche education programs. Those that come here come for an adventure unique to Kirkwood! Join our close-knit team working at one of the most stunning alpine resorts in the country. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 127880
4 months ago