Work for Vail Resorts

Sales Associate - Kirkwood Mountain Sports Village Retail - Full Time & Part Time

Vail Resorts

Kirkwood, CA, US

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Job Summary: Sales Associates are responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets.

Job Responsibilities include (but are not limited to):

  • Serves customers by establishing rapport, building customer confidence, providing accurate information, and promoting product through point of successful sale
  • Establish professional, yet personalized rapport with customer upon contact; by phone or in person
  • Answer all questions, providing detailed information, and establishing trust with the customer to close of sale
  • Describing and promoting product in line with customer's express needs as well as promoting purchase of related products
  • Stocks shelves, counters, or tables with merchandise
  • Promote extended warranty/maintenance agreements, parts and accessories purchase
  • Sales Associates will also fulfill cashier duties as needed


  • Previous retail sales experience - required
  • Maintain a working knowledge of products and trends within the industry
  • Previous snow sport industry experience - strongly preferred
  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
  • Commitment to exceptional customer service
  • Basic computer skills - required
  • Ability to work a flexible schedule; including nights, holidays and weekends - required

Some of the benefits include:

  • Free ski pass to our world-class resorts; including Kirkwood, Heavenly, and Northstar
  • Retail discounts at our stores
  • Excellent training and professional development
  • Employee Assistance Program (EAP)

Kirkwood is for those that embrace the big mountain lifestyle and are as passionate about skiing and riding as they are about creating amazing experiences for our guests. Magical, raw, expansive and remote…Kirkwood is the stuff of legend. We’re famous for legendary snowfall, challenging inbounds terrain, backcountry guided tours and premier avalanche education programs. Those that come here come for an adventure unique to Kirkwood! Join our close-knit team working at one of the most stunning alpine resorts in the country.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 127878

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Position Type:


Remote ok?



17 days ago

Vail Resorts

Experience of a Lifetime