Work for Vail Resorts
Room Service Server - The Arrabelle at Vail Square
Vail, CO, US
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
A stay at The Arrabelle at Vail Square is a resort experience unlike any other. The Arrabelle combines the timeless elegance and old-world village charm of Europe’s grand resorts with the romance and alluring style of Vail’s world-renowned alpine heritage. The In Room Dining Server is responsible for ensuring that all resort guests have the highest quality food and beverage in-room dining experience possible. They provide exceptional service levels in all interactions with owners, guests, co-workers and management. They set the highest example of quality, efficiency and professionalism by adhering to the Vail Hospitality / RockResort brand standards. Accurately inputs all orders into the point of sale system and communicates any special requests to the kitchen. Correctly settles all checks to the proper account. Handles all table/tray set up paying special attention to cleanliness and proper presentation/position of settings. Delivers all orders within the specified time frame. Calls guests/owners by name and remains professional and competent while setting up the in-room dining presentation according to the brand standards.
The In-Room Dining Server is responsible for doing floor sweeps to ensure the corridors and service elevator landings are free of room services tables, trays, dishes and amenities. They will be required to prepare a par of amenities to spec and processes amenity requests accurately and in a timely manner. They will also pro-actively follows up on all in-room dining experiences by checking on the satisfaction of the owner/guest and offering to remove tables/trays within two hours of delivering the order.
- High school diploma or equivalent. -required
- Current TIPS certification or ability to obtain within 30 days of employment. -required
- Previous experience in a luxury hotel/resort. -preferred
- Familiar with Microsoft Office applications including Word, Excel and Outlook. -preferred.
- Experience with Point of Sales. -preferred.
- Must be able to effectively present detailed information both verbally and in written form to guests and fellow employees. -required
- Ability to read and comprehend complex correspondence. -required
- Must be able to communicate effectively in English both written and verbal. -required
- Familiar with Microsoft Office applications including Word, Excel and Outlook. -preferred
Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 126086
7 months ago