Work for Vail Resorts

Rental Associate - Any Mountain - Part Time

Vail Resorts

San Jose, CA, US

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Job Responsibilities include (but are not limited to):

  • Serves customers by establishing rapport, building customer confidence, providing accurate information, and promoting product through point of successful sale
  • Establish professional, yet personalized rapport with customer upon contact; by phone or in person
  • Responsible for performing quality tunes and repairs to customers’ equipment. Assists with store operations and generating sales.

  • Service and repair customer merchandise according to established guidelines

  • Complete accurate work orders and prioritizing work in an expedient manner

  • Determine customer equipment needs, assist in generating sales

  • Maintain a clean and safe work area, adhere to all safety procedures

  • Demonstrate a professional standard of customer service

  • Adhere to a all company policies and guidelines

  • Remain current on industry products and trends, and demonstrate knowledge of products

  • Protect company assets through loss prevention techniques

  • Maintain all company paperwork according to policy Communicate with store management to achieve a seamless customer experience and maximize profitability .

  • Explain to guests how to operate rental equipment, safety practices and guest responsibility for the equipment during the rental including lenghth of rental and return options

  • Ensure equipment on the rental "ready" line is ready to make a successful rental by cleaning, servicing, and testing according to established service requirements

Qualifications:

  • Previous retail sales experience - preferred
  • Maintain a working knowledge of products and trends within the industry
  • Previous snow sport industry experience - preferred
  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
  • Commitment to exceptional customer service
  • Basic computer skills - required
  • Ability to work a flexible schedule; including nights, holidays and weekends - required

Some of the benefits include:

  • Free ski and snowboard pass to area resorts
  • Retail discounts at our stores
  • Excellent training and professional development
  • Employee Assistance Program (EAP)

 

Since 1972, Any Mountain has been outfitting Bay Area enthusiasts with outdoor, skiing, and snowboarding equipment. With a crew of passionate outdoor enthusiasts whose expertise is unrivaled, and a selection of gear and apparel that fits your outdoor lifestyle, no other local shop supports your endeavors—from ordinary to extraordinary epics days—quite like we do. Recently voted by our own employees in back to back years as one of “Best and Brightest Companies to work for in the Bay Area,” come join our team and be a part of the experience! www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 127798

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Industry:

Snow

Category:

Retail

Position Type:

Seasonal

Remote ok?

No

Added:

about 1 month ago

Vail Resorts

Experience of a Lifetime