Guest Service / Ski School Ambassador - Winter Seasonal - Beaver Creek, CO

Vail Resorts


Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.




In this position you will be highly visible and have intense and frequent guest interactions.   You will be outside all day spending some of the day in the resort village and some of the day on the mountain.  Various tasks include: carrying ski equipment for guests, meet and greet, ski check/valet duties, making reservations for guests and solving guest issues.  The Ski School/Guest Service Ambassador must be able to do the unexpected and "wow" the guests with quick thinking and superior guest service skills. On mountain tasks include leading and hosting tours, provide information and help other departments as needed.  Ambassadors also assit inside the Guest Serivce Center and  the White Carpet Club as needed.


  • Previous experience working a front line or guest facing position required
  • Must be able to carry and assist guests with ski equipment and other items
  • Must have previous experience solving guest issues or problems
  • Previous experience in the Beaver Creek Guest Service department highly preferred
  • Must be able to pass ski or ride evaluation at a level 7 or above to perform any on mountain task
  • High School Diploma required, college degree preferred
  • Must be able to work outdoors in all mountain winter weather conditions
  • Must be able to stand for up to 8 hours during a shift without sitting
  • Must be able to lift and carry 60lbs
  • Passion for working in a guest service related company
  • Must be able to speak, read, write, and understand English
  • Must be able to work weekends and holidays as required
  • pass MVR driving report to drive company vehicle- preferred


We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 125952




Tourism - Travel

Position Type:


Remote ok?



over 1 year ago

Vail Resorts