Work for Vail Resorts

Front Desk Agent - The Seasons

Vail Resorts

Avon, CO, US

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

Front Desk Agent - The Seasons - Full Time - Avon, CO

The Front Desk Agent will maintain guest and homeowner satisfaction through excellent customer service skills and assist on site General Manager and fellow employees as needed.  He/She will run daily Front Desk Operations. 

Other responsibilities include, but are not limited to:

  • Preserve quality of Homeowner and Guest experience at Property
  • Daily Front Office Operations...ie. faxing, scanning, billing, arranging services
  • Scheduling Housekeeping, phone calls, computer projects
  • Assist on site General Manager as needed
  • Checking for arrivals and departures daily and updating Housekeeping report
  • Pre-arrival and ongoing Guest contact
  • Weekly inspection of high end Homes, Condos and Common Areas and preparing these for arrivals and checking after departure
  • Scheduling and following up on Maintenance requests
  • Concierge Duties
  • Delivering packages and performing a multiple errands and tasks  
  • Picking up mail
  • Other duties as assigned

Requirements:

  • Fluent English - required 
  • High School Diploma or Equivalent - required
  • Microsoft Office, Xcel, Word and other Basic Office Skills - required
  • Must be able to multitask and work in a team atmosphere - required
  • Must have valid US Driver's License - required
  • Previous customer service experience - preferred
  • College degree - highly preferred
  • Must be a team player, enthusiastic, willing to learn, have great people skills - required
  • Must be organized and able to multi-task, be patient and well mannered - required
  • Must be able to work a Full Time schedule - required

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 124620

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Industry:

Snow

Category:

Hospitality

Position Type:

Full Time

Remote ok?

No

Added:

about 1 month ago

Vail Resorts

Experience of a Lifetime