Front Desk Agent - Intermediate Level - Elkhorn Lodge

Vail Resorts


Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.


Front Desk Agent - Elkhorn Lodge - Beaver Creek, CO

The front desk responsibilities include but are not limited to completing the day-to-day operation of the front office such as following work schedule and completing checklist for front desk and guest service employees, ensuring the front office and lobby areas are clean and maintained, performing all duties of the front desk, bell staff, concierge and assisting the General Manager, and Front Desk Manager.  Other duties as assigned.


  • High school diploma or equivalent - required
  • Able to read, write, speak, understand and comprehend English fluently  - required
  • Valid Colorado Drivers License  - required
  • Acceptable Drivers Record  - required
  • Proficient on Microsoft Office (Word, Excel, Outlook)  - required
  • Able to communicate with guest, homeowners, and colleagues with diplomacy and tact  - required
  • Able to lift 50 lbs - required
  • Able to stand for long periods of time of excess of 4-6 hours without sitting  - required
  • Must enjoy working with the public and have strong telephone skills and etiquette  - required
  • Must have a strong work ethic and able to help lead desk staff by example  - required
  • Resume - required
  • In-person interview  - required
  • Must be able to work a variety of shifts - both days, evenings, weekends and holidays  - required
  • College degree  - highly preferred
  • At least 1 year hotel front desk experience - highly preferred
  • Previous supervisory experience - preferred
  • Proficient on property management systems (SMS, PMS, LMS) - preferred


    Schedule: 7am - 3pm or 2pm - 10pm,  Holidays and Weekend required

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 127899




Tourism - Travel

Position Type:


Remote ok?



over 1 year ago

Vail Resorts