Experienced Sales Associate - Patagonia - Vail Village

Vail Resorts


Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.




Intermediate Sales Associates are responsible for generating sales by establishing professional and personalized rapport with customers and delivering world-class guest service. They must possess in-depth knowledge of products, sales concepts, practices and procedures. Prior experience, skills and training are required to perform successfully at this level. May train new and existing associate positions. 

Responsibilities include (but are not limited to):

  • Greet guests with a welcoming, friendly, and outgoing attitude
  • Serve customers by establishing rapport, building customer confidence, providing accurate information, and promoting product through point of successful sale
  • Establish professional, personalized rapport with customers in person and over the phone
  • Answer all questions, providing detailed information, and establishing trust with customers to help close sales
  • Approach and reapproach customers to maximize sales
  • Describe and promote products in line with customer's express needs as well as promoting purchase of related products
  • Use POS software to efficiently complete sales and exhibit accurate cash handling skills
  • Unpack boxes and stock store with merchandise
  • Promote extended warranty/maintenance agreements, parts and accessories purchase
  • Provide light cleaning duties including dusting, vacuuming, and trash removal
  • May train new and existing associates. 


  • Commitment to exceptional customer service
  • Ability to connect with guests with an outgoing, friendly attitude
  • Team-oriented and responsible
  • Enthusiasm regarding and orientation to Patagonia mission, company, and product - required
  • Familiarity with Patagonia product - preferred
  • Avid outdoorsperson with an understanding of the technical requirement for quality backcountry clothing - highly preferred
  • Maintain a working knowledge of products and trends within the industry
  • Previous retail sales experience - required
  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
  • Basic computer skills - required
  • Ability to work a flexible schedule; including nights, holidays and weekends - required

Benefits Include:

  • Free EPIC pass to our resorts
  • Retail discounts at our stores
  • Employee Assistance Program
  • Excellent training and career development

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 126137





Position Type:


Remote ok?



over 1 year ago

Vail Resorts