Work for Vail Resorts
Experienced Retail Supervisor - Beaver Creek Sports - The Pines Lodge
Beaver Creek, CO, US
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Job Responsibilities include (but are not limited to):
- Generate sales, and demonstrate and maintain a professional standard of guest service
- Evaluate sales trends and create methods for sales growth
- Manage inventory control and meet or exceed inventory goals
- Role model and administer company policies and guidelines
- Recruit, hire, train, coach, and maintain a quality core staff
- Enforce company cash handling policies and procedures, and other loss prevention policies
- Provide training resources in POS, product knowledge, guest service, resort information, and sales
- Conduct performance appraisals for and coach development of staff on a regular basis
- Maintain all company paperwork according to policies and standards
- Communicate ideas or issues with the Regional Manager
- Manage operational budget
- Remain current on new industry products and trends, and demonstrate knowledge of products
- Be energetic, motivated, and possess the ability to multi-task
- A minimum of 1 years of retail sales experience - preferred
- A minimum of 1 year management experience - required
- A passion for providing exceptional guest experiences
- A passion for mountain sports and fashion
- High school diploma or equivalent - required
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Ability to communicate frequently with co-workers and guests in accurate spoken and written English - required
- Encourages and builds mutual trust, respect, and cooperation among team members
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Responds to and handles guest problems and complaints.
· Empowers employees to provide excellent customer service.
- Familiarity with rental and retail POS system - preferred
- Must be a team player and be able to handle fast paced stressful environment
Some of the benefits include:
- Free ski and snowboard pass
- Employee discounts at our retail stores
- Employee Assistance Program (EAP)
- Seasonal Health Insurance plan
- Excellent training and professional development
We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 127419
4 months ago