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Assistant Store Manager - Aspen Sports Valet Westin Snowmass - FT

Vail Resorts

Snowmass, CO, US

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Aspen Sports is currently searching for a qualified Assistant Store Manager for our Westin ski valet location in Snowmass Village.  Aspen/Snowmass is the premier ski and snowboard destination for high-end clientele; we are looking for candidates that will offer the top notch customer service that our guests come to Aspen/Snowmass to enjoy.

 

Job Responsibilities (but not limited to): 

 

  • Generate great guest service, and demonstrate and maintain a professional standard
  • Evaluate guest traffic trends and create methods for better organization and efficiency
  • Responsible for receiving, tracking, transporting and storing guest personal and rental equipment
  • Recruit, hire, train, coach, and maintain a quality core staff
  • Act as mountain-side concierge
  • Enforce company cash handling policies and procedures, and other loss prevention policies
  • Provide training resources in POS, product knowledge, guest service and resort information
  • Conduct performance appraisals for and coach development of staff on a regular basis
  • Maintain all company paperwork according to policies and standards
  • Communicate ideas or issues with the Store Manager
  • Manage operational budget
  • Remain current on new industry products and trends, and demonstrate knowledge of products
  • Be energetic, motivated, and possess the ability to multi-task

 

 

 Qualifications:

  • Supervisory experience in the hospitality industry
  • Maintain a working knowledge of products and trends within the industry
  • Previous snow sport industry experience - preferred
  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
  • Commitment to exceptional customer service
  • Basic computer skills
  • Multi-task, with a strong attention to detail
  • Ability to work a flexible schedule; including nights, holidays and weekends - required

 

Some of the benefits include:

  • Free Ski Pass to all four Aspen resorts (Full time only);
  • Free EPIC Pass to all of our resorts;
  • Discounted tickets to Arapahoe Basin
  • Discounted lodging at our Rock Resort Properties starting at $85/night
  • 50% off Colorado Mountain Express transportation
  • Subsidized buss pass (Full time only)
  • Retail discounts at Vail Resorts Retail stores
  • 10-25% off  at our Starbucks locations
  • Employee Assistance Program (EAP)
  • Excellent training and professional development
  • 401k Savings Plan
  • Health Benefits
  • Auto, Home, Pet Insurance

Operating a ski shop in Aspen is . . . well . . . kind of a big deal. The world’s biggest outdoor hobbyist and the most discriminating travelers make their way to this high alpine location every winter. And as high as our elevation are the expectations of our guests. We take our job—outfitting locals and visitors alike for the ultimate winter experiences—very seriously. Our staff takes pride in outfitting every customer with exactly what they need, sharing their outdoor expertise in the process. Our employees at Aspen Sports love the outdoors and love working with the top of the line gear the store offers. Join our team of adventure enthusiasts and see where your passion can take you. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 123919

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Industry:

Snow

Category:

Retail

Position Type:

Seasonal

Remote ok?

No

Added:

30 days ago

Vail Resorts

Experience of a Lifetime