Work for Vail Resorts

Assistant Manager, Vail Sports V21 Hardgoods

Vail Resorts

Vail, CO, US

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.




Vail Sports is currently searching for a qualified Assisstant Manager that specializes in hardgoods for our premier retail location Vail Sports V21. Vail is the premier ski and snowboard destination for high-end clientele, we are looking for candidates that will offer the top notch customer service that our guests come to expect when visiting Vail Resorts.


Job Responsibilities: 

  • Generate sales, and demonstrate and maintain a professional standard of guest service

  • Evaluate sales trends and create methods for sales growth

  • Manage inventory control and meet or exceed inventory goals

  • Role model and administer company policies and guidelines

  • Train, coach, and maintain a quality core staff

  • Enforce company cash handling policies and procedures, and other loss prevention policies

  • Provide training resources in POS, product knowledge, guest service, resort information, and sales

  • Conduct performance appraisals for and coach development of staff on a regular basis

  • Maintain all company paperwork according to policies and standards

  • Communicate ideas or issues with the Store Manager

  • Manage operational budget

  • Remain current on new industry products and trends, and demonstrate knowledge of products



  • 2 years of outdoor industry retail hardgoods sales - required

  • High school diploma or equivalent - required

  • Previous snowsport industry experience - preferred

  • Proficient in Microsoft Office applications

  • Ability to communicate frequently with co-workers and guests in accurate spoken and written English

  • Excellent communications skills, both written and verbal

  • Self-motivated with the ability to multi-task

  • Ski and Snowboard industry knowledge

  • Familiarity with rental and retail POS system

  • Passion for outdoor adventure sports

  • A desire to provide excellent customer service

  • Must be organized and understand sales logistics

  • Positive attitude, required.

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 127203

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Position Type:

Full Time

Remote ok?



15 days ago

Vail Resorts

Experience of a Lifetime