Work for Vail Resorts

Assistant Manager, Smartwool

Vail Resorts

Vail, CO, US

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.




To assist in managing the sales, rentals, staff, operational and merchandising functions of the store to attain maximum profitability, productivity, and a world-class guest experience. Level I stores are defined as low/medium complexity with $0.0 to $.49M in revenue or low complexity with $0.5 to $1.49M in revenue 



  •  Full fill manager-on-duty responsibilities when scheduled 
  • Assist in maintaining and administering operational expectations by following company policies and guidelines 
  • Maintain and model high retail, merchandising and cleanliness standards as set forth by the Store and Regional Manager 
  • Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service 
  • Maintain all company paperwork according to policies and standards
  • Assist Store Manager in monitoring and controlling daily operational budgets, including payroll  
  • Assist Store Manager in recruiting and maintaining a quality core staff 
  • Assist in on boarding and training of new employees in POS, product knowledge, guest service, and sales 
  • Assist Store Manager in communicating company values and goals to the employees  Manage inventory control and meet or exceed inventory goals 
  • Enforce company cash handling and other Loss Prevention policies and procedures
  •  Remain current on new industry products and trends; demonstrate knowledge of products
  • Be energetic, motivated and possess the ability to multi task 
  • Communicate ideas or issues with the store manager



  • A minimum of 3 years of retail sales experience - preferred
  • A minimum of 1 year of ski / snowboard staff management experience - required
  • High school diploma or equivalent - required
  • Proficient in Microsoft Office applications - required
  • Ability to communicate frequently with co-workers and guests in accurate spoken and written English - required
  • Excellent communications skills both written and verbal
  • Self-motivated with the ability to multi-task
  • Familiarity with retail POS system - preferred
  • Must be a team player and be able to handle fast paced stressful environment
  • Possess the desire to offer the highest customer service standards to guests


Vail Resorts' retail and rental operations operates over 200 year-round and seasonal stores under 40 + retail brand names specializing in ski, bike, golf and fly fishing products and gear. 


As a Vail Resorts employee you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world’s most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential.


Some of the benefits include:


  • Free ski and snowboard pass to our world-class resorts
  • Employee discounts at our retail stores
  • Employee Assistance Program (EAP)
  • Excellent training and professional development
  • 401k Savings Plan
  • Health Benefits

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 124870

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Position Type:

Full Time

Remote ok?



19 days ago

Vail Resorts

Experience of a Lifetime