Work for Sunski
Customer Experience Intern
San Francisco, California
At Sunski, we strongly believe that good work comes from happy people. We work hard to be able to play outside on nature's schedule (not the 9 to 5 schedule) and draw creative energy from doing what we love.
We’re growing our team and offering an internship position to insure that things are running smoothly with customers. In this role you will act as a liaison between Sunski and our customers. We’re looking for someone who is excited to provide above and beyond customer service, dropping Sunski knowledge, fostering strong community relationships, and authentically living the brand vibe. Your primary responsibilities will include responding to customer inquiries over email, facilitating repairs and returns, and improving the customer experience system as a whole. This position will also expand to work with our retailers and involve fostering community via event planning.
This role which will entail 30-40 hours of work a week and require you to be in our Outer Sunset, San Francisco office.
Life at Sunski:
We have flexible hours and schedules. We sponsor music festivals mostly as an excuse to go camping and rock out, and we only attend trade shows in fun-approved locales like Salt Lake City and Las Vegas. Life at Sunski gets so fun, in fact, that Sunski was featured as the cover story of the "Dream Jobs" November 2014 issue of Outside Magazine. We're looking for somebody who gets stoked on independence, responsibility, and wants a balanced work life that's a bit unusual. When you join our team, you'll be counted on to make a real difference for our growing business.
If this sounds like something you'd like to be a part of, we'd love to hear from you.
We're looking for a candidate who:
- efficiently solves problems for customers
- takes initiative creating projects and improvements
- ideally has previous experience with customer service
- is organized and detail oriented with strong time management skills
- has strong people skills
- enjoys working with a team and living life outside!
Email firstname.lastname@example.org to apply.
10 months ago
Sunski is a San Francisco-based eyewear brand that makes designer quality sunglasses at a price that doesn't break the bank. We are a small, dedicated team of outdoor enthusiasts who figured out a way to blend our passion for the outdoors into our work.