Work for Huckberry

Customer Experience Associate


San Francisco, California

Do you love the outdoors? Are you someone who has a passion for style and adventure? Do you believe in nothing but excellent customer service? Do you thrive in a challenging environment? If you've answered yes to all of these questions, we’re looking for you!

As a member of our Customer Experience team, you'll be on the front lines of ensuring that every Huckberry customer is a happy customer. Your primary responsibilities will include taking customer inquiries over-email, over-the-phone, and over-chat.


We're looking for a candidate who:

  • can quickly and efficiently tackle problems for customers when deliveries, transactions, or experiences don't go as planned
  • ideally has previous customer service experience
  • is detail and process oriented
  • is a natural leader
  • has a great attitude and an appreciation for cool gear, great design, and the outdoors
  • loves working in team environments and can grow and scale our Customer Experience team

Apply Now




Customer Service

Position Type:

Full Time

Remote ok?



11 months ago


Huckberry is equal parts store, magazine, and inspiration. Founded in 2011, Huckberry is based in San Francisco, ruled by dogs, and Bootstrapped, Profitable, and Proud.